Terms and conditions 

If you want to return an item, this return must be requested by e-mail to shop@allagiulia.it, with your details, the good that you want to make, the purchase order extremes.
The costs related to the returns are charged to the customer and the package must be sent, within fourteen days of receipt of the order, to the following address.


In case of change, we can change the item with any other item in our e-commerce.
In case of return, we can refund the total reversal of the payment to the customer’s checking account.
Items must be returned in their original packaging to ensure they are properly protected.
Your return will not be accepted if damaged.
All shoes must be tried on a clean surface and the sole must be not damaged.
Items must be returned intact, unused and with their labels attached.
Returns used, damaged or soiled may be not accepted and will be returned to the customer and not refunded.

allagiulia, ALLAGIULIA S.R.L. is not responsible for any items damaged or lost in shipping.

Delivery information

Shipping is done all over the world with our couriers, timing depends on destination.
In Italy the delivery is free and takes 2-5 working days.
To have more informations on international delivery please contact shop@allagiulia.it
Shipping only after successful payment.
Taxes and customs charges depends on the country and are customer defrayable, in case of return will not be refunded by allagiulia.